Challenging situations
Could you repeat that? I’m afraid…, I see your point, but…
This topic has 15 questions at level B1 on key words and typical phrases. Each answer comes with a short explanation, and you get a review of your mistakes at the end. Module goal: talk confidently about yourself and your role in the company.
Shuffling questions…
Your result
Answer review
Sample questions with explanations
You didn’t hear the question in a call. What do you say?
- I don’t hear.
- Say again!
- ✓ Sorry, could you repeat that, please?
- What?
“Could you repeat that, please?” is polite and natural.
Which is the most polite way to disagree?
- ✓ I see your point, but I think we need more tests.
- No way.
- This is a bad idea.
- You are wrong.
Agree with part first, then add “but…” — it sounds respectful.
I’m ___ I can’t finish it today.
- ✓ afraid
- fear
- scared
- sorry for
“I’m afraid…” is a polite way to give bad news.
Words and phrases (8)
- misunderstanding
- when people understand something differently
- to repeat
- to say something again
- I’m afraid…
- a polite way to give bad news
- to disagree
- to have a different opinion
- to apologise
- to say sorry
- to get back to someone
- to reply later
- issue
- a problem to solve
- politely
- in a kind and respectful way